
Staff Scheduling
For Home Care and NDIS Providers
eSRM has a Staff Scheduling function linked to our Home Care software, NDIS software and Mobile Apps. Powered by staff details in eSRM and client service data from eHCP/eHSP/eNDIS, providers have a coordinated approach for assigning staff to meet client services.
- Assign tasks based on appropriate staff qualifications & availability.
- Reschedule changes quickly to meet client requirements.
- Allow staff to accept shifts promptly.
- Send push notifications to staff about scheduling updates – prominent alerts with boosted prominence that appear on staff mobile device.
- Manage recurring shifts/tasks easily to save time.
Scheduled services are displayed on Mobile Apps for staff and clients.
Notifications System – NEW!
Push Notifications, High Priority Messaging & Job Broadcast System
- Enables managers to inform staff of scheduling updates made in eSRM using push notifications on staff mobile devices.
- Staff receive notifications via the eWorkforce Mobile App.
- Notifications appear on main screen, without having to open the app.
- High Priority messages for updates of a more important nature, are sent with boosted prominence. Staff tap to indicate they have seen the message.
- Job Broadcast messages announce urgent assignments, providing staff the ability to accept appointments instantly.
- Allows quick response to service cancellations or changes – helps with compliance & risk mitigation in meeting client services.
- Save time spent on follow-up phone calls or messages between manager & staff.
Geo Location feature:
- Provides managers with staff sign off location information.
- Used in conjunction with the eWorkforce Mobile Application, real-time data is obtained from a mobile device, to inform managers of any variance to a staff member’s safe sign off diameter.
- A useful feature that will also be relevant for auditing purposes.
Mobile Apps
For Staff and Clients/Families
Scheduled service details can be accessed via our Mobile Apps on any smart device, anytime, anywhere. Improve service delivery & outcomes for your CHSP, HCP and NDIS clients.
- eWorkforce Mobile App for staff provides access to scheduled services & client data on the move.
- eConsumer Mobile App for clients enables your care recipients & their families to keep track of scheduled services & check staff ID.
Our Mobile Apps can help set you apart from other service providers & be best in class!
→ More on e-Tools Mobile Apps
eSRM Connections
Our applications work independently, but where common data is shared, applications connect for increased efficiencies.
eSRM currently links to all our Community Care applications, Mobile Apps and eVM (e-Tools Visitor Management).
eVM is designed to track visitors, contractors & staff entering your care environment to help manage COVID-19 visitor access requirements.