Staff Scheduling 

For Home Care and NDIS Providers

eSRM has a Staff Scheduling function linked to our Home Care software, NDIS software and Mobile Apps. Powered by staff details in eSRM and client service data from eHCP/eHSP/eNDIS, providers have a coordinated approach for assigning staff to meet client services.

• Assign tasks based on appropriate staff qualifications & availability.
• Reschedule changes quickly to meet client requirements.
• Allow staff to accept shifts promptly.
• Send push notifications to staff about scheduling updates – prominent alerts with boosted prominence that appear on staff mobile device.
• Manage recurring shifts/tasks easily to save time.

Scheduled services are displayed on Mobile Apps for staff and clients.

Notifications System – NEW!

Push Notifications, High Priority Messaging & Job Broadcast System

• Enables managers to inform staff of scheduling updates made in eSRM using push notifications on staff mobile devices.
• Staff receive notifications via the eWorkforce Mobile App.
• Notifications appear on main screen, without having to open the app.
• High Priority messages for updates of a more important nature, are sent with boosted prominence. Staff tap to indicate they have seen the message.
• Job Broadcast messages announce urgent assignments, providing staff the ability to accept appointments instantly.
• Allows quick response to service cancellations or changes – helps with compliance & risk mitigation in meeting client services.
• Save time spent on follow-up phone calls or messages between manager & staff.

Geo Location feature:

• Provides managers with staff sign off location information.
• Used in conjunction with the eWorkforce Mobile Application, real-time data is obtained from a mobile device, to inform managers of any variance to a staff member’s safe sign off diameter.
• A useful feature that will also be relevant for auditing purposes.