Staff Scheduling
For Home Care and NDIS Service Providers
eSRM offers a Staff Scheduling function linked to our Home Care software, NDIS software and Mobile Apps.
Providers have a powerful management and communication solution, based on up to date staff details and client service data from eHCP/eHSP/eNDIS software.
- Assign tasks based on appropriate staff classification & availability.
- Reschedule changes quickly to meet client requirements.
- Manage recurring shifts/tasks easily to save time.
Scheduled services are available for sharing on eWorkforce Mobile App for staff and eConsumer Mobile App for clients and families.
Geo Location Feature
- Provides managers with service staff sign off location information.
- Used in conjunction with the eWorkforce Mobile Application, real-time data is obtained from a mobile device, to inform managers of any variance to a staff member’s safe sign off diameter.
- A useful feature that will also be relevant for auditing purposes.
Mobile Apps
For Staff and Consumers
Scheduled service details can be accessed via our Mobile Apps on any smart device, anytime, anywhere. Improve outcomes for your CHSP, HCP and NDIS clients.
- eWorkforce Mobile App for staff provides access to scheduled services & client data on the move.
- eConsumer Mobile App for clients opens a communication portal between you, your clients & their families. Share service appointments & enable clients to participate in their service delivery.
Our Mobile Apps help you meet your provider responsibilities and set you apart from other service providers to be best in class!
→ More on e-Tools Mobile Apps
eWorkforce Mobile App Notifications System
Push Notifications & Job Broadcast System
- Managers can send push notifications to staff mobile devices from eSRM, to inform them of important scheduling updates.
- Notifications appear on main screen prominently, without having to open the app.
- Managers can request staff to acknowledge they have seen the message.
- Job Broadcast announces urgent assignments to selected staff.
- Staff can accept assignments instantly, allowing for quick response to late service changes.
- Helps with compliance & meeting clients’ service needs.
- Save time spent on follow-up between manager & staff.
eSRM Connections
Our applications work independently, but where common data is shared, applications connect for increased efficiencies.