e-Tools Home Care Package

Home Care Software Solution for HCP Providers


e-Tools Home Care Package

eHCP home care software is a comprehensive web-based solution to help you manage the complex requirements of Home Care Packages (HCP) and improve outcomes.

Trusted by more than 270 providers for over a decade, eHCP is responsive and is always updated to keep you on top of ever-changing  industry and Department compliance requirements.

CHSP and HCP will merge and make way for a single in-home care ‘Support at Home Program’ from July 2025. We will continue supporting our home care and home support clients, and plans are underway for a software solution to meet the new Home Care Program requirements. Onboard now to eHCP or eHSP software for a smooth transition to our the new program – please enquire.


Navigate Home Care Changes with Confidence

Free Legal Agreement included
  • Use the embedded home care agreement or upload your own.
  • Embedded agreement includes Charter of Aged Care Rights.
Manage IPA changes effectively
  • End of Month section: Calculate monthly claims amount to be reported to Services Australia.
  • Care Recipient Home Care Account Section: Retrieve monthly claims information & track consumer funds.
  • Track closing balances of Commonwealth and Care Recipient Unspent Funds.
  • Electronic data upload to the Department portal [via e-REC].
Unspent Funds Management

Generate Unspent Funds notice. Clearly detailed breakdown of balances:

  • Services Australia Held Commonwealth Unspent Funds
  • Provider Held Commonwealth Unspent Funds
  • Provider Held Care Recipient Unspent Funds
Smooth transition to Pricing Schedule
  • Upload Standard Pricing Schedule from My Aged Care for inclusion in agreements.
  • Allowance for Alternate Pricing Schedule.

See eHCP home care software in action

Streamline HCP Management, Improve Outcomes

Intuitive Care Plan Tool
  • Meet care recipient goals with an easy-to-use care plan tool that automatically costs services as you add them. Keeps you on track with your care recipient budget at all times.
Interactive Budget
  • Budget automatically updates when a change is made to the care recipient’s package.
Delivery Schedules
  • Automatically generated & updated as your care plan is developed & amended.
Consumer Statements
  • Generate consumer statements easily, for printing, saving or emailing to care recipients.
Flexible Change Process
  • Quickly make one-off or ongoing changes to care plans & budgets as needs change.
ITF Override Feature
  • ITF adjusment function to help ensure you charge the Income Tested Fee correctly, report the correct data & remain compliant.








Useful, Intuitive Features 

  • Waitlist management.
  • Track the status of your notes, comments & actions.
  • Inbuilt reports to analyse data relating to care recipients, service hours & overall financial position.
  • Export key billing data.
  • Document archive & storage feature.
AWACCS/Early ID Function
  • Record changes in care recipient in key areas, to identify if early intervention is required: Activities of Daily Living, Weight & Nutrition, Awareness, Conditions, Cognition & Social.


Mobile Workforce & Client Communication Solution

eHCP connects with a range of e-Tools applications to offer a complete mobile workforce & client communication solution.

Staff Scheduling
  • Includes push notifications for scheduling changes & job broadcast to fill urgent service appointments.
eWorkforce Mobile App (for staff)
  • Empower staff to deliver quality services no matter where they are!
  • Access client data & progress notes from anywhere.
  • Record details instantly on the app.
  • Push notifications ensure scheduling changes are seen.
eConsumer Mobile App (for consumers)
  • Communication portal between you, your consumers & their families.
  • Enable clients to track services & make choices about their service delivery.
  • Feedback tool to measure satisfaction & support consumers with a feedback/complaints mechanism (which is part of your provider responsibilities).

Use our Mobile App Solutions to drive service excellence and build strong relationships with your clients to gain a competitive edge!

More on e-Tools Mobile App Solutions


We also offer cost effective HOSTING services via Amazon Web Hosting. Data is hosted in Australia & we offer reliable data backup and recovery, backed by IT support. Contact us to find out more.


BOOK DEMO - eHCP/Home Care Software

  • Tell us the applications you'd like to know more about & we'll tailor a demo to your needs.



eHCP Connections

Our software applications work independently, but where common data is shared, applications connect for increased efficiencies.

  • e-tools-reconciliation
  • e-tools-staff-records-management
  • e-tools-dashboard
  • e-tools-mobile-apps-1

Discover more with a free demo

Our clients share their experiences

We have found the e-Tools software easy to understand and simple to move from module to module, now that we use eHSP, eNDIS and eHCP...Providers need to trust that the software will be effective and efficient, and that the software provider will have a responsive, understanding, knowledgeable, thorough and extensive support network. This is exactly what I have found with e-Tools...
EPIS Incorporated, WA
Mandy Medlen Director Financial Services
Violet Town Bush Nursing Centre have been using e-Tools products for a number a years. The quality Agency recently undertook an audit of Home Care Packages. The eHCP (electronic Home Care Package) was able to produce a number of reports required by the auditor and was a valuable tool in assisting us to receive a fully met Audit report.
Violet Town Bush Nursing Centre (Honeysuckle Regional Health), VIC
Barry Hobbs CEO

Experience how our apps can help you. Learn more via an obligation-free demo.

Request a demo