e-Tools Home Care Package

Home Care Management Made Easy for Providers


e-Tools Home Care Package

eHCP is a comprehensive web-based home care software solution to help you manage the complex requirements of Home Care Packages every step of the way.

Trusted by more than 270 providers for over a decade, eHCP is responsive and is always updated to keep you on top of ever-changing Department and industry requirements.

We provide a platform for you to deliver quality services and outcomes, whilst helping you remain competitive in a consumer-driven market.



Improved Payment Arrangements (IPA) 

The introduction of the IPA has a significant impact on providers’ funding and margin. To help you manage the new requirements and remain sustainable, eHCP has been updated to cater for the latest changes.

eHCP will be used alongside e-REC (e-Tools Reconciliation) to upload data to the Department’s portal, providing a complete Home Care management solution.



Features and Benefits

Free Legal Agreement Included in Software
  • Use the embedded home care agreement or upload your own.
  • Embedded agreement includes Charter of Aged Care Rights.
Manage the IPA with Efficiency
  • End of Month section: Calculate monthly claims amount to be reported to Services Australia.
  • Care Recipient Home Care Account Section: Retrieve monthly claims information & track consumer funds.
  • Track closing balances of Commonwealth and Care Recipient Unspent Funds.
  • Electronic data upload to the Department portal [via e-REC].
Unspent Funds Management

Generate Unspent Funds notice. Clearly detailed breakdown of balances:

  • Services Australia Held Commonwealth Unspent Funds
  • Provider Held Commonwealth Unspent Funds
  • Provider Held Care Recipient Unspent Funds
Smooth transition to Pricing Schedule
  • Upload Standard Pricing Schedule from My Aged Care for inclusion in agreements.
  • Allowance for Alternate Pricing Schedule.
Intuitive Care Plan Tool
  • Meet your consumer’s goals with our easy-to-use care plan tool that automatically costs services as you add them.
  • The eHCP care plan keeps you on track with your consumer’s budget at all times.
Interactive Budgets
  • The smart interactive budget automatically updates each time a change is made to your consumer’s package.
Delivery Schedules
  • Delivery schedules are automatically generated and updated as your care plan is developed and amended.
  • Always ready and available for your consumer.
Flexible Change Process
  • Quickly make one-off or ongoing changes to care plans & budgets as needs change.
Consumer Statements
  • Generate easy to use consumer statements at the touch of a button that can be printed, saved to file or emailed direct to consumers.
  • Select date ranges and choose between printing all or just one statement at a time.
ITF Override Feature
  • ITF adjusment function to help ensure you charge the Income Tested Fee correctly, report the correct data & remain compliant.
AWACCS/Early ID Function
  • Record changes in consumers’ health in these areas, to identify if early intervention is required: Activities of Daily Living, Weight & Nutrition, Awareness, Conditions, Cognition & Social.
More great features
  • Comprehensive collection of all relevant consumer data.
  • Inbuilt reports to analyse data relating to consumers, service hours and overall financial position.
  • Export key billing data.
  • Document archive and storage feature.
  • Waitlist management.
  • Track the status of your notes and comments and follow up action required.

We take care of your Home Care Management needs

Mobile Solution for Home Care

eHCP links to e-Tools’ Mobile Apps to enhance your service delivery and improve outcomes.

Our latest technology comprises of:

  • A Staff Tasking function
  • The eWorkforce Mobile App for your workforce
  • The eConsumer Mobile App for your consumers and their families.
More on e-Tools Mobile Apps



e-Tools Web Hosting Service

  • Access your data securely from anywhere.
  • Cost effective service provided by e-Tools via Amazon AWS Web Hosting.
  • Data hosted in Australia.
  • Reliable data backup and recovery service, backed by IT support.
  • Enables us to login directly with your approval, to provide faster, seamless support.


eHCP Connections

Our software applications work independently, but where common data is shared, applications connect for increased efficiencies.

  • e-tools-reconciliation
  • e-tools-mobile-apps
  • e-tools-staff-records-management
  • e-tools-dashboard

Our clients share their experiences

We have found the e-Tools software easy to understand and simple to move from module to module, now that we use eHSP, eNDIS and eHCP...Providers need to trust that the software will be effective and efficient, and that the software provider will have a responsive, understanding, knowledgeable, thorough and extensive support network. This is exactly what I have found with e-Tools...
EPIS Incorporated, WA
Mandy Medlen Director Financial Services
Violet Town Bush Nursing Centre have been using e-Tools products for a number a years. The quality Agency recently undertook an audit of Home Care Packages. The eHCP (electronic Home Care Package) was able to produce a number of reports required by the auditor and was a valuable tool in assisting us to receive a fully met Audit report.
Violet Town Bush Nursing Centre (Honeysuckle Regional Health), VIC
Barry Hobbs CEO

Experience how our apps can help you. Learn more via an obligation-free demo.

Request a demo