About e-Tools Software

20 years of aged care software development experience. 40+ years of aged care management consulting experience.

The e-Tools Software Story

With a background of over 40 years in aged care management consulting, e-Tools Software’s founder and Managing Director, David Powis, had a rare insight into the challenges of managing an aged care business.

David saw room for change through technology. Combined with his genuine passion for the industry, e-Tools Software was created in 2004, with a focus on supporting providers with effective compliance management.

Our Successful First Launch 

e-Tools Software’s pioneer resident agreement software National e-Tools Resident Agreement (NeRA) was the first of its kind in Australia and was widely embraced by providers. Our flagship product, NeRA is currently the most widely used aged care software for resident agreement generation across Australia.

Our Evolution

Our software continues to deliver proven results. We currently offer over 10 software modules to support residential aged care, home care, home support and NDIS providers. We adopt contemporary technologies to ensure you stay ahead, the latest being mobile applications and cloud-SAAS.

ISO 27001 Information Security Certified

We are an ISO 27001 information security certified organisation. Put simply, we take data security seriously and have internationally-recognised standards in place to protect client data. Certification is issued only to highly efficient organisations that demonstrate information security systems of a certifiable standard.

Local Experience & Support

Our support and consulting teams are based locally in Melbourne. Led by a team of aged care consultants with over 40 years’ experience, we have a detailed understanding of the Australian aged care system, legislation and compliance requirements. This experience adds depth and authority to our software and support. Clients are able to tap into this experience and get the additional consulting support required to maintain a quality, viable service into the future.

Proven Compliance for Over a Decade 

e-Tools Software delivers on:

  • Effective compliance management
  • Improved efficiency
  • Financial viability
  • Exceptional client support

Our no. 1 priority is to ensure our clients stay on top of compliance changes.

A ‘one app, one task’ modular-based concept allows us to offer nimble and affordable software applications. Applications are relevant to a specific function,  intuitive and easy to use, enabling improved compliance management and workplace efficiency.

To support financial viability, applications have in-built tools in areas where providers can maximise funding outcomes or financial returns. With experienced, forward-thinking leaders, we’re able to identify opportunities to add game-changing features that help clients stay ahead of the competition.

Our software is complemented by an unrivalled level of support that is synonymous with our software.

An Ongoing Partnership into the Future

At e-Tools Software, you don’t just get reliable software, you gain a specialist partner with a real understanding of the industry. Clients know we are committed to their success and rely on us for guidance on operational, funding, financial or compliance matters. We welcome clients’ input and suggestions in the development and evolution of our software, to ensure we meet their ongoing needs.

Together we can go a long way to overcome your aged care providers challenges and manage your requirements with confidence.


How we support your business

Purpose-Built for Australian Aged Care

Developed exclusively for Australian providers by Australian specialists to meet specific requirements of the local aged care system.

Unrivalled Client Support

Local client support that’s best in class plus management consulting services to assist with financial or compliance issues.

Adaptable Modular Solutions

Function-specific modular solutions that meet your needs & budget.

Responsive Software

Robust, regularly updated and trusted by industry providers for decades for ongoing compliance management and support.

Interested in solutions for your business?

+ Free demo available for any software product!

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Our clients share their thoughts

We have found the e-Tools software easy to understand and simple to move from module to module, now that we use eHSP, eNDIS and eHCP…Providers need to trust that the software will be effective and efficient, and that the software provider will have a responsive, understanding, knowledgeable, thorough and extensive support network. This is exactly what I have found with e-Tools…

EPIS Incorporated, WA
Mandy Medlen, Director Financial Services

As a small provider, we have found the suite of e-Tools products that we use to be invaluable. The beauty of e-Tools products are that the applications are extremely comprehensive while remaining straightforward to use and maintain. There is always prompt support available…as well as a commitment…of ongoing development to address the ongoing challenges of management and reporting obligations for an aged care provider.

Italian Aged Care Inc, WA
Chris Roberts, Chief Executive Officer

I have found the [eRAD] software reduces the number of errors occurring, as prior to the software implementation we were relying on spreadsheets and formulas being right. Therefore we have a higher level of confidence that the data is right, especially when reporting to the Department. We have also found that we had been missing revenue we were entitled to.

Wimmera Health Care Group, VIC
Helen Symes, Finance Manager

Experience how our apps can help you. Learn more via an obligation-free demo.

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