e-Tools Home Support Programme

Everything you need in one place for CHSP management


e-Tools Home Support Programme

eHSP has everything you need for your home support programme (CHSP) in one place. Whether you’re delivering services to individuals or groups, eHSP helps you effectively plan, track and deliver.

Upload your completed information to the DSS Data Exchange (DEX) portal and run historical and forecast reports to easily monitor progress against contracts.


‘Support at Home’ Program – From 1 July 2025

CHSP and HCP will merge and make way for a single in-home care ‘Support at Home’ program.  HCP will transition from 1 July 2025, while CHSP will transition no earlier than 1 July 2027. e-Tools will continue supporting our home support and home care software clients, and plans are underway for a software solution to meet the new program requirements.

Onboard now to eHSP or eHCP software for a smooth transition to our the new program – please enquire.

Features and Benefits

Free Legal Agreement Included
  • Compliant CHSP agreement template embedded in software.
Individual Services Managed with Ease
  • Plan, deliver & track delivery of one-on-one services to your clients.
Group Activities Managed in Detail
  • Set up recurring & once-off group activities & monitor attendance.
  • Charge attendees the right client contribution.
  • Pre-define group venues.
  • Pre-define venue assessment checklists.
  • Waitlist in group service events.
  • Track client contribution payments in group service events.
Compliance Made Easy
  • Available activity & service lists download from DEX with a click.
  • Set your contract units & prices for each service.
DEX Upload Function
  • Easy upload to DEX to meet your reporting requirements.
Reporting Function
  • See both historical & forecast reports on your services, units & costs.
  • Track delivery of units against CHSP contract allocations.
More Great Features
  • Upload care plans & other documents for individuals & groups.
  • Produce statements of services delivered.

We take care of your Home Support, Home Care & NDIS needs

Mobile Solution for Home Support

eHSP connects with a range of e-Tools applications to offer a complete mobile workforce & client communication solution.

Staff Scheduling (via eSRM Software)
  • Push notifications system to eWorkforce Mobile App for scheduling changes.
  • Job broadcast function to fill urgent client service changes.
eWorkforce Mobile App (For Care Workers)
  • Empower staff to deliver quality services no matter where they are!
  • Access up to date client care plans & handover notes.
  • Record details instantly on the app.
  • Prominent push notifications sent by managers for scheduling changes.
eConsumer Mobile App (For Clients, Families)
  • Communication portal between you, your clients & families.
  • Enable client & family participation in their service delivery arrangements.
  • Share service appointments & allow service reschedule requests.
  • Feedback tool to support clients with a feedback mechanism.

Use our Mobile Apps in your home care service to drive service excellence and be the best in class!

More on e-Tools Mobile App Solutions


We also offer cost effective HOSTING services via Amazon Web Hosting. Data is hosted in Australia & we offer reliable data backup and recovery, backed by IT support. Contact us to find out more.

eHSP Connections

Our software applications work independently, but where common data is shared, applications connect for increased efficiencies.

  • e-tools-staff-records-management
  • e-tools-home-care-package
  • e-tools-dashboard
  • e-tools-mobile-apps

Our clients share their experiences

We have found the e-Tools software easy to understand and simple to move from module to module, now that we use eHSP, eNDIS and eHCP...Providers need to trust that the software will be effective and efficient, and that the software provider will have a responsive, understanding, knowledgeable, thorough and extensive support network. This is exactly what I have found with e-Tools...
EPIS Incorporated, WA
Mandy Medlen Director Financial Services

Experience how our apps can help you. Learn more via an obligation-free demo.

Request a demo