Participant Statements on eConsumer App

• Upload SAH participant statements to the app.
• Significant savings on admin & postage costs.

Feedback & Rating Tool in a Private Platform

• Support your consumers with a clear process for feedback/complaints.
• Meet your provider responsibility to promote older people’s rights.
• Gain input on what you’re doing well &/or identify potential issues.
• Actively monitor quality via a ratings/feedback report.

Fingerprint & Facial ID Unlock

• Convenient & secure login option for consumers & families.

Translated to 10 Languages

• Currently with a choice of 10 languages.
• Thoughtfully designed, with larger display & colour scheme that is easy on the eyes.

Ready to Take Your Next Step?

Ask for a free demo & more info. eConsumer is subscription-based, allowing providers to pay based on number of users – complete flexibility to add or remove users as required!

eWorkforce Mobile App

For Community Care Staff

Access to Workday on the Move

• Access service schedule & client data from any smart device.
• Instant communication & notifications for client service updates.
• Make changes to availability & accept shifts promptly.

Empower Staff to Deliver Quality Care

• Real time access to client data anytime, anywhere.
• View & enter progress notes on-the-spot.
• Record information instantly for improved accuracy.
• Capture client signature electronically on service completion.
• Capture & store images against client records if required.
• AWACCS instrument/Early ID feature – record changes in health & wellbeing of clients to identify if early intervention is required.

Notifications System for Scheduling Updates – NEW!

• Push notifications for scheduling changes are seen on main screen of mobile, without having to enter the app.
• High Priority messages for updates of a more important nature, are displayed with boosted prominence. Staff can tap to indicate they have seen the message.
• Job Broadcast messages announce urgent assignments & enable staff to accept appointments instantly from the app.
• Respond promptly to service cancellations & available assignments.

Save Time, Increase Productivity

• Capture data electronically to assist with payroll.
• Save time doubling up on timesheets.
• Staff clock in & clock out feature.
• Record travel time & kms.
• Book & change services instantly.
• Close out services to ensure accurate records.

Added Security Measures for Staff & Consumers

• Consumers can verify staff identification via the Mobile App.
• View client-specific security alert notes prior to accessing client’s property.
• Tracking feature that notifies Head Office if staff have not signed in at the scheduled time.
• Ability for clients to sign electronically on service completion.