In home care software solution for ‘Support at Home Program’

Support at Home Program deferred to 1 July 2025 - e-Tools will continue supporting home support/home care software clients, with plans for our new software underway.

Updated on 15 May 2023: This post was originally published on 4 May 2023, prior to the Government’s announcement of a deferred implementation date for the Support at Home Program. The new implementation date is now 1 July 2025. The information in this post has been updated for comprehensiveness, in light of the deferred date.

e-Tools Software will continue supporting clients through the Government merge of all in home care programs to a single ‘Support at Home Program’. Plans are in progress for our new in-home care software solution to manage the new Program requirements.

Although the implementation date may seem distant, experience has shown us that early planning is essential to successfully manage a Government-led change of this scale.

Follow our general guide below to start planning for a smooth transition to the new Program.

In the meantime, we are encouraging providers to onboard now to our existing home support or home care software applications. This will ensure you have sufficient time to familiarise yourself with our software and prepare your data to meet the new requirements.

Our existing home support and home care software applications in this space include:

e-Tools Home Support Programme [eHSP]

e-Tools Home Care Package [eHCP]

To know more about our existing software and how we can help you with your future transition to the new Support at Home Program, please contact the e-Tools Software team.

Please do not hesitate to contact us for further information.

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