Agreement Review Feature to Meet Aged Care Reforms Compliance
The Government requires every resident agreement to be reviewed every 12 months, commencing 1 November 2026. NeRA Cloud's new feature will help you manage & comply.
e-Tools Software introduces the new Agreement Review feature in the National e-Tools Resident Agreement (NeRA) Cloud software, designed to ensure you stay at the forefront of reforms compliance requirements.
Under the Aged Care Act 2024, every residential Service Agreement must be reviewed at least every 12 months or when the resident requests. From 1 November 2026, the first annual reviews will be due.
NeRA Cloud will be ready to help you with this process before the due date – the new Agreement Review feature will be released on 8 October 2026.

e-Tools Software has built the new compliance feature into the existing aged care agreement workflow of NeRA Cloud and will provide the documentation required to comply. It also connects to DocuSign.

3-step guided review
Invitation, scheduling & checklist in one place. Designed so every review is consistent & provides a complete audit trail.

Legal templates/documentation built in
Prepared by our legal partners Russell Kennedy, documentation include invitation & confirmation letters & checklists, ready to send & sign. Connects to DocuSign.

Due and overdue alerts
A live counter in the taskbar & a status flag on every resident to help you keep track. Set & change thresholds in Admin.

Agreement review report
Facility-wide view of every review – due, in progress, completed. Export to Word, PDF or Excel for your board or the Commission.

Variations linked to reviews
Attach one or more Agreement Variations to a review & let NeRA Cloud roll the Next Review Due Date forward automatically.

Audit-ready by design
Signed letters, notes, checklists & outcomes stored against the agreement. Evidence of participation & compliance, on demand, anytime.
Learn more about how to access this new feature within NeRA Cloud – contact e-Tools Software today.