News & Events

Find the latest news & info here. Stay up to date with software announcements, new features, industry updates, insights & events.

The pitfalls & opportunities of change & pricing autonomy

Change tends to disrupt the status quo & brings uncertainty. With Support at Home on the horizon, many challenges lie ahead for home care providers. Article by David Powis, Managing ...

Notice Regarding Support at Home

Please find an update on the progress of e-Tools Support at Home [eSAH] software here, with timelines for the beta version & new agreement.

Handling system changes in aged care & IT – Discover ways to make the change as positive as possible

There is no respite in sight for aged & home care providers, so they must embrace it & think broadly to successfully manage latest challenges. Our article in the Community ...

ISO Information Security Certification Upgraded to Latest ISO/IEC 27001:2022 Standard

Client data security remains our top priority. We successfully upgraded our ISO certification to the latest Information Security standards to address modern cybersecurity risks.

Published article: Positioning for Support at Home program changes

Find out why a multi-service model makes sense. This insightful piece is written for aged care & home care providers, on how to deal with the 1 July 2025 amalgamation.

Home care providers: Are you raising your fees soon? Read this first!

In the lead up to the July 2025 Support at Home commencement, Home Care providers looking to adjust prices for 2024-25 are reminded of the strict rules. Russell Kennedy Lawyers ...

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