Resident Agreement Review Video & Process [NeRA Cloud]
Annual agreement reviews are required under the Aged Care Act 2024. The first reviews are due from 1 NOV. Manage the new requirement with our video & process guide to stay compliant.
Under the Aged Care Act 2024, every residential service agreement must now be reviewed at least every 12 months or when the resident requests. The first annual reviews will be due from 1 November 2026.
Please refer to the Department website for more information: https://www.health.gov.au/our-work/residential-aged-care/managing/service-agreements#reviewing-and-updating-service-agreements
To ensure you meet the new reforms compliance, our team has prepared a video guide and a summary of the process to navigate the new ‘Agreement Review’ function within NeRA Cloud.
Click below to access the NeRA Cloud Agreement Review video:

Download the Summary of Agreement Review Process below:

Please contact us if you have any questions:
📧 Support Queries → support@e-tools.com.au
📞 03 9573 3277