02.12.25

Post 1 November 2025 Resident Type option for new agreements

IMPORTANT >> Select 'Post 1 November 2025' Resident Type for new residential care agreements. Please see details here.

NeRA Windows and NeRA Cloud users:

Please note that users will need to change the Resident Type option for new agreements.

Under Resident Type, click the dropdown arrow to change the default option and select ‘Post 1 November 2025 resident’ instead.

Please refer to the screenshot below:

If you need assistance, please contact the e-Tools Support Team.
Email: support@e-tools.com.au Phone: (03) 9573 3277

Please do not hesitate to contact us for further information.

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