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Support via email during lockdown

The e-Tools Software team will be working remotely during the Victorian COVID-19 lockdown, commencing 28-05-21. Please email us at support@e-tools.com.au as your first point of contact. Thank you and stay safe.

Module Based Software Applications



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Clients Australia Wide
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Latest e-Tools News Articles & Events

Support via email during lockdown: support@e-tools.com.au
Support via email during lockdown: support@e-tools.com.au
27-05-21

The e-Tools team will be working remotely from home during the Victorian COVID-19 lockdown, commencing…

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*RESCHEDULED* Common Resident Agreement Misconceptions & Their Legal Implications | Webinar
*RESCHEDULED* Common Resident Agreement Misconceptions & Their Legal Implications | Webinar
24-05-21

Join e-Tools Software and Russell Kennedy Lawyers for this webinar - a rare and exclusive opportunity to hear…

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Improved Payment Arrangements for Home Care - eHCP & eREC software update
Improved Payment Arrangements for Home Care - eHCP & eREC software update
20-05-21

From 1 September 2021, HCP providers will start claiming based on actual services delivered to care…

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Home Care Improved Payment Arrangements - Industry Perspectives on Implementation | Webinar
Home Care Improved Payment Arrangements - Industry Perspectives on Implementation | Webinar
20-05-21

LASA webinar 3 June, 3:00 - 4:00PM. Join LASA along with a panel of industry experts in this thought…

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Testimonials

  • We are a multi site operator and since installing NeRA we are now efficiently, effectively and accurately record resident agreements for all of our new residents (respite included). We have the comfort that the information is always up to date and nothing is missed. We are also able to use the sorting capabilities to review new resident agreements and track our new resident admissions. Our accounts department also has access to this tool and in that way they access the actual resident agreement. By them doing this they can then charge all fees accurately and not wait for the facility to contact them with the details. A great additional tool to our business that we wish we had installed years before.

    Darrell Clark, General Manager Parkwood Aged Care, VIC
  • In 2015 I managed the implementation of Consumer Directed Home Care Packages for a large government agency servicing rural and remote regions. My large team of case managers use eHCP in the clients home to discuss and agree the goals and design the services to best suit the clients needs. Having all the required data electronically has supported the case managers to optimise the use of the individualised budget and has given flexibility, control and transparency to the client and their family.
    The team at e-Tools are very professional, highly responsive and proactive and have become an essential enabler for our package program. I am really not sure how we would have been able to deliver such a complex program without their support.

    Cathy Home Care Provider
  • I have been using NeRA for a year and have found it to be a time saving benefit to me when preparing resident agreements. As a medium sized stand-alone facility where there are very few administrative staff one of the challenges is to keep abreast of the many changes to fees and charges. NeRA automatically incorporates these changes into new agreements making it a simple process to prepare them. NeRA includes all the information required under the Act yet still allows for individual requirements to be added. Specific facility requirements can be automatically generated into all agreements and individual resident requirements can also be included as a 'once-off' item. Back up support is readily available and I never feel that I am being a nuisance when I call. I would strongly recommend NeRA to any residential aged care facility.

    Ann Turnbull, Chief Executive Officer Lynden Aged Care, VIC


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