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Please contact the e-Tools team by email on support@e-tools.com.au for software assistance or demonstrations. We continue to support you during this difficult time, whilst our staff work from home during the restrictions. Thank you for your patience and understanding.

Software Applications for Your Care Business



Apps Installed
Clients Australia Wide
Beds Under Management






Latest e-Tools News Articles & Events

Schedule Staff Training and Record CPD Points - New in HR Management App
Schedule Staff Training and Record CPD Points - New in HR Management App
25-11-20

This new eHRM feature helps residential and community care providers maintain a skilled and qualified…

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In the press: Unspent home care funds a ‘self-imposed’ problem
In the press: Unspent home care funds a ‘self-imposed’ problem
26-10-20

e-Tools received media coverage in the Community Care Review, for David Powis' presentation regarding unspent…

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E-TOOLS NEWSLETTER
E-TOOLS NEWSLETTER
14-10-20

Read the latest September 2020 issue of 'e-Tools Updates' and access archived issues here.

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COVID-19 is Creating the New Norm and Providers Need to Act Now
COVID-19 is Creating the New Norm and Providers Need to Act Now
06-10-20

Actions providers can take and how I.T. will be integral to implementing them successfully, are the focus of…

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Testimonials

  • Woolgoolga Aged Care Centre is a 64 bed not for profit, community owned Aged Care Facility in the small community of Woolgoolga on the mid north coast of provide low care, high care and respite residential aged care. We also have 30 independent living units and operate with a small Management team with limited administrative assistance. Approximately 12 months ago we began using e-Tools Electronic Resident Agreements which we found to be an excellent product, saving time and eliminating administrative errors. When e-Tools introduced the Electronic Bond Register software, we had no hesitation in using this product. Prior to using eRAD I was using Excel as our bond register, whilst an accurate record was kept, it was a cumbersome and time consuming process each month. The eRAD is also an excellent product and I would highly recommend use by any aged care facility holding Aged Care Accommodation Bonds. Support from the team at e-Tools is also excellent. Their response to requests for assistance is done in a timely and courteous manner. Thank-you to all the staff at e-Tools, you have produced and support two great products.

    Kerri Hewitt, Finance Manager Woolgoolga and District Retirement Village Ltd, NSW
  • Amarina Aged Care has being a very satisfied user of e-Tools' National electronic Resident Agreement (NeRA) for over 3 years. We recently installed the electronic Refundable Accommodation Deposit (eRAD) which, now integrated with the NeRA software, gives us a high level of confidence in the management of Amarina's Residents Bonds program, as the software meets all compliance requirements while giving us simple, clear management reports. We have found e-Tools very supportive of its products and I have no hesitation in recommending the e-Tools products to potential customers.

    Allan Gordon, Operations Manager Amarina Aged Care, QLD
  • I have been using NeRA for a year and have found it to be a time saving benefit to me when preparing resident agreements. As a medium sized stand-alone facility where there are very few administrative staff one of the challenges is to keep abreast of the many changes to fees and charges. NeRA automatically incorporates these changes into new agreements making it a simple process to prepare them. NeRA includes all the information required under the Act yet still allows for individual requirements to be added. Specific facility requirements can be automatically generated into all agreements and individual resident requirements can also be included as a 'once-off' item. Back up support is readily available and I never feel that I am being a nuisance when I call. I would strongly recommend NeRA to any residential aged care facility.

    Ann Turnbull, Chief Executive Officer Lynden Aged Care, VIC


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