Software Applications & Tools for Your Care Business

I have been using NeRA for a year and have found it to be a time saving benefit to me when preparing resident agreements. As a medium sized stand-alone facility where there are very few administrative staff one of the challenges is to keep abreast of the many changes to fees and charges. NeRA automatically incorporates these changes into new agreements making it a simple process to prepare them. NeRA includes all the information required under the Act yet still allows for individual requirements to be added. Specific facility requirements can be automatically generated into all agreements and individual resident requirements can also be included as a 'once-off' item. Back up support is readily available and I never feel that I am being a nuisance when I call. I would strongly recommend NeRA to any residential aged care facility.

Restvale Aged Care has been using the NeRA Resident Agreement software for over 12 months with much success. Based on this we have recently purchased the eRAD Bond Register software which ensures we are complying with the most up-to-date legislative changes to the Aged Care Act, thus giving us more confidence in our reporting to the Department. We have found both these programmes user friendly and would highly recommend them to any Aged Care Facility.

In 2015 I managed the implementation of Consumer Directed Home Care Packages for a large government agency servicing rural and remote regions. My large team of case managers use eHCP in the clients home to discuss and agree the goals and design the services to best suit the clients needs. Having all the required data electronically has supported the case managers to optimise the use of the individualised budget and has given flexibility, control and transparency to the client and their family.
The team at e-Tools are very professional, highly responsive and proactive and have become an essential enabler for our package program. I am really not sure how we would have been able to deliver such a complex program without their support.