9 Software Applications for Your Care Business

I have found the software reduces the number of errors occurring, as prior to the software implementation we were relying on spreadsheets and formulas being right. Therefore we have a higher level of confidence that the data is right, especially when reporting to the Department. We have also found that we had been missing revenue we were entitled to.

As a small provider, we have found the suite of e-Tools products that we use to be invaluable. They have enabled us to implement a complete system for contracts management (eSA), meet all our prudential obligations in relation to accommodation bonds (eRAD), and streamlined the preventative and ad hoc maintenance we undertake (eMR). The beauty of e-Tools products are that the applications are extremely comprehensive while remaining straightforward to use and maintain. There is always prompt support available for the systems currently in use, as well as a commitment from e-Tools of ongoing development to address the ongoing challenges of management and reporting obligations for an aged care provider. We would not hesitate to recommend e-Tools to other providers.

Continuing Health Care has been using the NeRA resident agreement program since the beginning of the year and we are very happy with the program. It is user friendly, has saved us time and resources as it automatically updates the financial details to match the legislation. We have also found that the technical support staff are also very helpful. Since this program was such a success we have now purchased the electronic Bonds Register to help us be more efficient once again. I highly recommend this program to all aged care facilities.