9 Software Applications for Your Care Business

Cooinda Coonabarabran Limited is a not-for-profit community organization with 41 High Care, 37 Low Care, Retirement Village living and CACPs. We have purchased the e-Tools Bond Register following the successful implementation of Agreements for Residential and Community Aged Care Packages. The new program provides us with an accurate balance of all bonds and enables reports to be prepared quickly and efficiently. The program will make reporting to the Department a simple process and saves time in calculating interest on Bonds etc. The training provided was excellent and support is always available from the e-Tools team. We would recommend all e-Tools programs without hesitation.

In 2015 I managed the implementation of Consumer Directed Home Care Packages for a large government agency servicing rural and remote regions. My large team of case managers use eHCP in the clients home to discuss and agree the goals and design the services to best suit the clients needs. Having all the required data electronically has supported the case managers to optimise the use of the individualised budget and has given flexibility, control and transparency to the client and their family.
The team at e-Tools are very professional, highly responsive and proactive and have become an essential enabler for our package program. I am really not sure how we would have been able to deliver such a complex program without their support.

We have been using NeRA Resident Agreements for 2 years and find the system a great comfort and time saver. We no longer have to monitor and update manual documents and document control systems for legislation, fee and other changes. The updated feature covers all that for us with the added benefit that the legal aspects are monitored by John Hogan and Associates. An agreement take about 10 minutes at most to create, it provides automatic storage and it is easy to revisit and make adjustments if necessary. Residents find the wording clear and the description of terms to be easily understandable. The system has significant and clear advantages over our previous internal "manual" process and we find it excellent value for money.