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COVID-19 UPDATE

SUPPORT VIA EMAIL support@e-tools.com.au
The e-Tools team continues to assist and support you during this difficult time. Kindly email us at support@e-tools.com.au first for software assistance or demonstrations. We will determine the best method of assisting you and respond as promptly as possible. Thank you for your understanding.

Software Applications & Tools for Your Care Business



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Latest e-Tools News Articles & Events

Dealing with Staff Record Management Issues during the Pandemic
Dealing with Staff Record Management Issues during the Pandemic
28-07-20

The flu vaccination is extremely important now, particularly in residential aged care. Staff should be…

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New Pricing Deadline - Convert All Existing Home Care Consumers
New Pricing Deadline - Convert All Existing Home Care Consumers
29-06-20

Have you transitioned all your pre-1 July 2019 home care consumers to the new pricing standard?

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SUPPORT EMAIL OR SUPPORT PORTAL: Your First Point of Contact
SUPPORT EMAIL OR SUPPORT PORTAL: Your First Point of Contact
01-06-20

If you need help with your software, please contact us first via our Support Email or Support Portal. This is…

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E-TOOLS NEWSLETTERS
E-TOOLS NEWSLETTERS
11-05-20

Access the latest issue and archived issues of the e-Tools newsletters here.

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Testimonials

  • Our purchase of e-Tools Software’s eREC application has proven to be most beneficial and significantly reduced the time we were spending reconciling the paper based Medicare Payment Statement with the eHCP application. The use of eREC simplifies the reconciliation process and ensures the data provided to Medicare and entered into eHCP correlates and is correct.

    The Corrective Action section provides easy to understand prompts. This along with the on-line support provided by e-Tools ensures support is readily available.

    The ability to download the end report also provides evidence of accuracy for our accounts department.

    It is refreshing to note that e-Tools continues to work with their customers, acknowledging feedback and providing online and phone support. They continue to work towards providing extra features and updating their software.

    Kevan McNamara and Kylie Jenkins Moyne Health Services, VIC
  • The Dalrymple Villa is a Low Care Aged Nursing Home in Charters Towers, Queensland. Recently, for the first time in over twelve years, the committee started asking for bonds. We had to formulate a bond agreement quickly, that looked professional, fitted all the legal requirements and incorporated the changing Government Legislation. We were fortunate to discover e-Tools Software (Universal Care Management Group) who not only met all of our legislative needs, but who offered fast and friendly customer service. The user friendly e-Tools software enabled us to reproduce our first Bond Agreement within fifteen minutes! The Dalrymple Villa is extremely impressed with this software and would highly recommend it to the aged care industry.

    Catherine Heferen, Finance Officer Dalrymple Villa Inc, QLD
  • Novacare Inc is a community aged care provider and as such needs to comply with the legislative requirements for Police Checks on its staff. Prior to using ePC this was done using a spreadsheet and a diary. ePC has provided Novacare with an integrated solution that allows us to track Police certificates, follow up when they are due for renewal, generate forms and even scan the certificates into the system for easy retrieval. The software integrates seamlessly into windows with reminders on the Taskbar. Using ePC has made the task of ensuring compliance with the legislation a whole lot easier for Novacare.

    John Baillie, Chief Executive Officer Novacare Inc, NSW


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