9 Software Applications for Your Care Business

At Mandurah Retirement Village we cater for High and Low Care residents. We have been using the NeRA package for a couple of months now. It has proven to be extremely helpful in improving efficiency and the automatic updates make it much easier to keep compliant with the Aged Care Act. The support staff are very friendly and willing to help. We are also purchasing the electronic Bonds Register due to the quality we have experienced with the Agreement software. I would definitely recommend this package to other Aged Care Facilities.

As a small provider, we have found the suite of e-Tools products that we use to be invaluable. They have enabled us to implement a complete system for contracts management (eSA), meet all our prudential obligations in relation to accommodation bonds (eRAD), and streamlined the preventative and ad hoc maintenance we undertake (eMR). The beauty of e-Tools products are that the applications are extremely comprehensive while remaining straightforward to use and maintain. There is always prompt support available for the systems currently in use, as well as a commitment from e-Tools of ongoing development to address the ongoing challenges of management and reporting obligations for an aged care provider. We would not hesitate to recommend e-Tools to other providers.

Woy Woy Community Aged Care is a 94 bed facility and we purchased the eBR software program in 2010 after having successfully used the resident agreement software (NeRA). We find both programs to be very user friendly and they have saved us a great deal of time by cutting out the shuffling from inadequate software to cumbersome excel spreadsheets. The programs are integrated allowing easy information flow. The bond reports are easy to read and provide all the relevant information for both the organisation and the residents/families. The support staff were very helpful when we first set up the bond software and since purchasing the bond software a number of improvements to the system have been implemented improving the system even more. One of the best points to both programs is the immediate update of the software when any fees, retentions etc are changed thus ensuring that we are always up to date.