Module Based Software Applications

We have been using NeRA Resident Agreements for 2 years and find the system a great comfort and time saver. We no longer have to monitor and update manual documents and document control systems for legislation, fee and other changes. The updated feature covers all that for us with the added benefit that the legal aspects are monitored by John Hogan and Associates. An agreement take about 10 minutes at most to create, it provides automatic storage and it is easy to revisit and make adjustments if necessary. Residents find the wording clear and the description of terms to be easily understandable. The system has significant and clear advantages over our previous internal "manual" process and we find it excellent value for money.

As a small provider, we have found the suite of e-Tools products that we use to be invaluable. They have enabled us to implement a complete system for contracts management (eSA), meet all our prudential obligations in relation to accommodation bonds (eRAD), and streamlined the preventative and ad hoc maintenance we undertake (eMR). The beauty of e-Tools products are that the applications are extremely comprehensive while remaining straightforward to use and maintain. There is always prompt support available for the systems currently in use, as well as a commitment from e-Tools of ongoing development to address the ongoing challenges of management and reporting obligations for an aged care provider. We would not hesitate to recommend e-Tools to other providers.

Cooinda Coonabarabran Limited is a not-for-profit community organization with 41 High Care, 37 Low Care, Retirement Village living and CACPs. We have purchased the e-Tools Bond Register following the successful implementation of Agreements for Residential and Community Aged Care Packages. The new program provides us with an accurate balance of all bonds and enables reports to be prepared quickly and efficiently. The program will make reporting to the Department a simple process and saves time in calculating interest on Bonds etc. The training provided was excellent and support is always available from the e-Tools team. We would recommend all e-Tools programs without hesitation.