9 Software Applications for Your Care Business

Cabanda Care Inc is a small stand alone facility. Since introducing NeRA, we have found that the documentation side of introducing a new Resident to the facility is a substantially smoother process. It takes much less time and has far less stress attached as the software does not let us proceed to printing the contract unless all relevant sections are completed. It also saves time and resources as depending on the information provided to the program, only the required sections of the contract are printed meaning that there is no post printing removing of pages. I have found that the support has been responsive to any issues that I have raised. As we were satisfied with the produce, we recently upgraded to the National version of the software (NeRA) and could recommend this to most other facilities as well.

We wanted to find a software solution that was compliant with the prudential requirements of the Aged Care Act 1997 and also had the ability to be updated with the regularly changing fees, interest rates and legal requirements, without the need for reinstalling the software. NeRA software also allows us to individually tailor our resident agreements by adding information which is specific to Samarinda Lodge. We chose the NeRA software for its easy-to-use features and its cost effectiveness.

As a small provider, we have found the suite of e-Tools products that we use to be invaluable. They have enabled us to implement a complete system for contracts management (eSA), meet all our prudential obligations in relation to accommodation bonds (eRAD), and streamlined the preventative and ad hoc maintenance we undertake (eMR). The beauty of e-Tools products are that the applications are extremely comprehensive while remaining straightforward to use and maintain. There is always prompt support available for the systems currently in use, as well as a commitment from e-Tools of ongoing development to address the ongoing challenges of management and reporting obligations for an aged care provider. We would not hesitate to recommend e-Tools to other providers.