NEW RELEASE! eConsumer Mobile App for Communication, Participation & Transparency

Our updated eConsumer Mobile App has launched!

Designed as a communication tool to connect you to your care recipients and families, the updated app has industry-leading features that shout, “WE’RE BETTER!” to win your clients over.  eConsumer is thoughtfully designed to meet consumer expectations whilst addressing your provider responsibilities.

A Communication Tool That Sets the Bar & Empowers Consumers to Participate

• eConsumer enables you to share service information and encourage consumer participation through a secure platform, to cater for current and future requirements.
• Empower consumers to be involved in the planning of their service delivery arrangements
• Enable them to have a say using a private feedback-rating tool – important in meeting User Rights Principles 2014.
• Give consumers easy access to their Consumer Statements. 

Manage Provider Responsibilities, Avoid Non-Compliance

Reliable & Flexible Enough to Grow with You

• Every dollar counts in the current economy, so switch to Consumer Statements on the app to instantly save on postage costs and admin time.
• eConsumer is subscription-based, allowing you to add or remove users as your numbers change.
• Starts from just $3 per month* for a single user; $5 per month for a multi-user account to include carers and family members.
• A “no cost” benefit to consumers, as this forms part of the care budget and care plan.

Did You Know about eWorkforce Mobile App for your Care Workers?

• eWorkforce Mobile App has been successfully used in many service organisations across Australia, with glowing feedback.
• Provide your care workers with access to latest service schedules, client info and progress notes on their mobile devices.
• Push notifications for scheduling updates and a job broadcast function to fill urgent service appointments helps you meet your provider obligations, eWorkforce can play a crucial role in delivering quality services to your clients.
• Please ask us for a free demo.

Cybersecurity Assurance – ISO27001 certified for client data protection

• Prioritise cybersecurity with e-Tools Software, ISO27001 certified at global standards. Safeguard client and corporate data to fulfill your provider responsibilities.

Ready to learn more or book an online demo? Enquire here!

^ Consumer Statements are currently available for HCP recipients, with plans to expand to NDIS participants & 2025 Support at Home Program.

Disclaimer: Whilst the general information we provide is based on extensive industry knowledge and experience, please seek your own legal advice that takes into consideration your circumstances.