Navigate Support at Home challenges with our help

Support at Home (SAH) software currently under development

The new e-Tools Support at Home (eSAH) application by e-Tools Software is well in development!

eSAH will be a cost-effective solution that will address the significant government-imposed system changes and will be released ahead of the implementation timeline. This will ensure e-Tools clients have a smooth transition from the current to the new regime on the implementation date.

e-Tools is urging providers to adopt its existing home care software eHCP (e-Tools Home Care Package) and eHSP (e-Tools Home Support Programme). Allow sufficient time to familiarise yourself with the software and prepare your data for the transition.

Sign up your interest for eSAH + request a free demo on existing software

CURRENT RANGE OF SOFTWARE FOR HOME CARE PROVIDERS

e-Tools Home Care Package (eHCP) 

  • Home care management software for HCP, with mobile apps.
  • Free legal agreement included.
  • Manage & track Unspent Funds.
  • End of Month section.
  • Care recipient home care account section.
  • Care plan tool, interactive budget, delivery schedules.
  • Flexible change process.
  • Generate consumer statements easily.

e-Tools Reconciliation (eREC) 

  • Reconcile & optimise claims with eREC.
  • Automatically reconciles Government receipts against your claims data.
  • Verifies matched transactions or identifies discrepancies whilst the data in current, to help improve your outcomes.
  • Certified for Business to Government (B2G) HCP claims. Claims can be submitted directly to the Services Australia B2G Gateway via eREC to streamline information exchange & uplift care – this upgrade will be released in coming weeks.

 

Celebrating 20 years, e-Tools’ home care solutions have been trusted by providers for ongoing compliance management and in use by 200+ providers nationally. 

CHSP MANAGEMENT SOFTWARE

e-Tools Home Support Programme (eHSP) 

  • Plan, track & deliver services effectively.
  • Free legal agreement included.
  • Manage individual services with ease.
  • Manage group activities in detail.
  • Activity & services lists can be downloaded from DEX.
  • Set contract units & prices for each service.
  • DEX upload to meet your reporting requirements.
  • Track delivery of units against CHSP contract allocations.
  • Produce statements of services delivered.

 

Adopt our software solutions now to ensure a less stressful transition to Support at Home for your team. 

MOBILE WORKFORCE MANAGEMENT SOLUTIONS

Staff Records Management + Staff Scheduling

eSRM is a must-have software application that functions as a central repository for essential staff records, to meet Quality Standards requirements.

Keep track of staff qualifications, certificates, vaccinations & police checks, with an auto renewal tracking system.

Staff records in eSRM, including classification and availability, combine with client service information from eHCP & eHSP software, to power our STAFF SCHEDULING module.

e-Tools mobile apps are also powered by eSRM .

 

eWorkforce Mobile App

  • Empower your care workers to deliver safe, quality care.
  • Real time access to client service info 24/7.
  • Latest care plans & handover notes.
  • Service information recorded at the point of care; relayed back to eHCP & eHSP base software.
  • Close off services, which updates the Delivery Plan in eHCP, saves time at End of Month & enables funding claims earlier.
  • Job broadcast function shows alerts of new service assignments, which staff can instantly accept on the app.
  • Record travel information to assist with payroll.

 

eConsumer Mobile App

  • eConsumer Mobile App enables engagement with consumers & families, fostering inclusion in their care journey.
  • Support consumers to have choices & a voice in their service arrangements (vital under User Rights Principles 2014).
  • Access to consumer statements (currently HCP only).
  • Service calendar to stay on top of appointments.
  • Enable service rescheduling requests.
  • Feedback-rating tool.
  • Available in 10 languages.
  • Subscription is month-by-month & affordable, starting from 10¢ per user per day.

 

Learn more about the e-Tools range of software & mobile apps solutions to help with the smooth running of operations, in preparation of the government-led transformative changes ahead. Ask us for more info.

PROTECT YOUR CLIENT DATA

ISO 27001:2022 Information Security Management System

As custodians of data, information security is a vital part of your provider responsibilities. e-Tools is certified to the latest ISO 27001:2022 Information Security Management System. This certification demonstrates that we comply with the highest international standards for information security, ensuring that your data and your client data is protected by the most advanced security measures against increasingly sophisticated cyber threats.

Measure your software provider against this benchmark.

 

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