Captain your journey with our guidance
Let our established specialists support you through your upcoming Aged Care Reforms and Support at Home transition challenges.
The e-Tools Software team has 22 years' aged care software plus 40+ years' consulting experience. This unique combination will be key to ensuring you navigate your changes successfully.
You need to be confident that your software and the team behind your software are ready and capable of keeping you compliant and moving forward.
e-Tools Software is ready now with "you-focused" solutions that will help you step up to the changes and enable you to pilot your own course.
Book your obligation free software demo!
Compliance with the Aged Care Reforms
NeRA Cloud (National e-Tools Resident Agreement) has been trusted since 2004 for compliant resident agreements. Streamlined enquiry management cuts down on admissions time & help improve conversion levels.
eRAD Cloud (e-Tools Refundable Accommodation Deposit) can be used in combination with NeRA Cloud for a cohesive billing management solution.
This is what our system offers:
- Updated legal agreements, maintained alongside Russell Kennedy Lawyers (NeRA)
- Higher Everyday Living Fee (HELF) incl. agreement (NeRA)
- RAD/RAC retention management
- Provision of Hotelling Supplement & Non-Clinical Care Contribution (NCCC)
- Azure AD & DocuSign for agreements (integration option)
- Accommodation payments & fees maintained in one place
- Automatically updated fees, MPIR & software
- Billing data consolidated for export to a billing system (eRAD)
ISO/IEC 27001:2022 certified for information security, have peace of mind knowing your data is protected from cyber threats.
Book your free demo of NeRA Cloud & eRAD Cloud today.
A Stress-Free Pathway into Support at Home
The new Support at Home program commences on 1 November 2025 – be sure you are well-prepared and ready!
e-Tools Support at Home (eSAH) clients will have early access to the sandbox version in September, an important step to gain familiarity with the new system.
eSAH tools, features and benefits include:
- Advanced budget control
- Compliance with funding caps; prevent over/under payments
- Customisable, interactive forms for superior care management
- Legal service agreement included
- eSignature option for service agreement
- Performance & financial overview dashboard
- Automated claims submissions with Services Australia
- Links to staff scheduling & mobile apps for superior care
eSAH software preview>
Watch our eSAH video, then book an obligation free demo to know more!
Stay on top of January 2026 CHSP changes
e-Tools Home Support Programme (eHSP) software is widely used by CHSP providers across Australia for effective and compliant management of client services and funding. Plan and track individual and group services with ease, plus automatically sync to the DEX portal.
You can be assured that our team will continue to support you through the following changes impacting CHSP providers:
- DEX changes
- Reform changes
- Support at Home transition in 2027
Learn more about eHSP software with a free demo now.
