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Compliant Resident Agreements trusted for over a decade

Simplified resident agreement process and compliance management

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NeRA - National e-Tools Resident Agreement

An intuitive and easy to use software solution, NeRA is designed to simplify the resident agreement generation process. Manage your compliance requirements in resident agreements and improve your administrative workflow with NeRA. NeRA’s unique stepped approach ensures all relevant data is electronically captured and stored in one central location right from the beginning of the resident’s aged care journey with you.

Features and Benefits

  • Legal Agreements
  • Compliant respite, permanent and extra service residential aged care agreements as required by the Aged Care Act 1997
  • All agreement templates contain new Charter of Aged Care Rights and Code of Conduct, which commence from 1 July 2019
  • Reduce your legal costs by switching to NeRA
  • Rooms Module
  • Enter room details and add room photos for quotes and resident agreements
  • Generate a flyer for the room based on photos and details from the Rooms Module
  • Option to customise fields to meet facility or resident requirements e.g. cater to residents’ cultural or religious beliefs
  • Additional services feature
  • Centralise additional services and allocate to relevant facilities
  • Ability to opt in & opt out of additional services with confirmation letters
  • Standardise your pricing or customise to individual residents
  • Generate reports to analyse the performance of your additional services
  • Show details of services and itemised costs in resident agreement
  • Means Test Estimator
  • Forecast fees and accommodation charges with our easy to use estimator
  • No need to wait for delays from government assessment
  • Quotes & Letters
  • Reduce your admin work load and take advantage of our inbuilt templates to generate professional quotes and custom letters
  • Variations
  • Easily amend and track changes to agreements
  • Create a variation for a room change, change of price or payment method
  • Reports
  • Analyse your resident admissions with our easy to use inbuilt reporting feature
  • More great features
  • Electronically store each resident’s documentation with NeRA’s upload feature
  • Archiving and filtering feature for easy access to all of your resident data
  • Duplicate function to save you time on re-occurring respite bookings and respite to permanent agreements
  • Government fees and charges automatically updated and embedded into your agreements


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