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Where compliance meets efficiency

Continuous compliance protection and simplified resident agreement process.

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NeRA - National electronic Resident Agreement

Stay compliant at all times and reduce your administration burden with NeRA. An intuitive and easy to use software solution, NeRA is designed to simplify the resident admission process for you and your staff members. NeRA’s unique stepped approach ensures all relevant data and documentation is electronically captured and stored in one central location right from the beginning of the resident’s aged care journey with you.

The new Charter of Aged Care Rights commences from 1 July 2019. The latest version of NeRA now contains updated agreements that include the new Charter.

Features and Benefits

  • Legal Agreements
  • Compliant respite, permanent and extra service residential aged care agreements as required by the Aged Care Act 1997
  • All agreement templates contain new Charter of Aged Care Rights and Code of Conduct, which commence from 1 July 2019
  • Reduce your legal costs by switching to NeRA
  • Additional services feature
  • Centralise additional services and allocate to relevant facilities
  • Ability to opt in & opt out of additional services with confirmation letters
  • Standardise your pricing or customise to individual residents
  • Generate reports to analyse the performance of your additional services
  • Show details of services and itemised costs in resident agreement
  • Means Test Estimator
  • Forecast fees and accommodation charges with our easy to use estimator
  • No need to wait for delays from government assessment
  • Quotes & Letters
  • Reduce your admin work load and take advantage of our inbuilt templates to generate professional quotes and custom letters
  • Variations
  • Easily amend and track changes to agreements
  • Create a variation for a room change, change of price or payment method
  • Reports
  • Analyse your resident admissions with our easy to use inbuilt reporting feature
  • More great features
  • Electronically store each resident’s documentation with NeRA’s upload feature
  • Archiving and filtering feature for easy access to all of your resident data
  • Duplicate function to save you time on re-occurring respite bookings and respite to permanent agreements
  • Government fees and charges automatically updated and embedded into your agreements

NeRA Connections

Connect with eRAD to manage accommodation payments. Connect with eDB for real time reporting and analysis - monitor your lost bed days and supported ratios plus much more.

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