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e-Tools Privacy Statement



Do we share the information we receive?

We will not collect any personal information about you except when you knowingly provide it. We know that providing personal information is an act of trust and we take this seriously. Under no circumstances will your personal information be used for any other purpose than intended. We will not supply or sell these details to any third party whatsoever with the following exceptions.

Business Transfers: As we continue to develop our business, we might sell or buy businesses and assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the event that we sell our business, customer information will of course be one of the transferred assets.

Protection of our business and others: We may release account and other personal information when we believe release is appropriate to comply with law or to protect the rights, property, or safety of our business, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction, and supplying of information to Law Enforcement agencies.

What about cookies?

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognize your browser and to provide features such as storage of items in a shopping cart and logging in or out of the website.

The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However cookies allow you to take full advantage of some of our features, and we thus recommend that you leave them turned on.





Testimonials

  • The Dalrymple Villa is a Low Care Aged Nursing Home in Charters Towers, Queensland. Recently, for the first time in over twelve years, the committee started asking for bonds. We had to formulate a bond agreement quickly, that looked professional, fitted all the legal requirements and incorporated the changing Government Legislation. We were fortunate to discover e-Tools Software (Universal Care Management Group) who not only met all of our legislative needs, but who offered fast and friendly customer service. The user friendly e-Tools software enabled us to reproduce our first Bond Agreement within fifteen minutes! The Dalrymple Villa is extremely impressed with this software and would highly recommend it to the aged care industry.

    Catherine Heferen, Finance Officer Dalrymple Villa Inc, QLD
  • Braemar is a 165 bed three site organisation. We investigated NeRA software as part of our project to streamline and strengthen our admissions process. We found NeRA practical in meeting our needs. Our Admission Officer can use the contract to clearly demonstrate the payment options, simpler than working it out manually. The fact that the contracts are updated automatically gives us peace of mind knowing we are providing the most accurate financial information to our clients. Given the agreement software was so successful we have also purchased the police check software. We have been equally impressed with it ease of use and accuracy. Should we move into Community Care we would not hesitate to add their Community Care agreement to our suite of programmes.

    Michelle Barrow, Executive Manager Care Braemar Presbyterian Care, WA
  • Amarina Aged Care has being a very satisfied user of e-Tools' National electronic Resident Agreement (NeRA) for over 3 years. We recently installed the electronic Refundable Accommodation Deposit (eRAD) which, now integrated with the NeRA software, gives us a high level of confidence in the management of Amarina's Residents Bonds program, as the software meets all compliance requirements while giving us simple, clear management reports. We have found e-Tools very supportive of its products and I have no hesitation in recommending the e-Tools products to potential customers.

    Allan Gordon, Operations Manager Amarina Aged Care, QLD


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