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e-Tools Privacy Statement



Do we share the information we receive?

We will not collect any personal information about you except when you knowingly provide it. We know that providing personal information is an act of trust and we take this seriously. Under no circumstances will your personal information be used for any other purpose than intended. We will not supply or sell these details to any third party whatsoever with the following exceptions.

Business Transfers: As we continue to develop our business, we might sell or buy businesses and assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the event that we sell our business, customer information will of course be one of the transferred assets.

Protection of our business and others: We may release account and other personal information when we believe release is appropriate to comply with law or to protect the rights, property, or safety of our business, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction, and supplying of information to Law Enforcement agencies.

What about cookies?

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognize your browser and to provide features such as storage of items in a shopping cart and logging in or out of the website.

The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However cookies allow you to take full advantage of some of our features, and we thus recommend that you leave them turned on.





Testimonials

  • We have found the e-Tools software easy to understand and simple to move from module to module, now that we use eHSP, eNDIS and eHCP. The fact that location has never been a barrier is a huge plus for remote providers who don’t have any idea what they are getting themselves in for when they take on a new program (e.g. HCP or NDIS). So they need to trust that the software will be effective and efficient, and that the software provider will have a responsive, understanding, knowledgeable, thorough and extensive support network. This is exactly what I have found with e-Tools, so I am happy to promote it to NDIS and other providers.

    Mandy Medlen, Director Financial Services EPIS Incorporated, WA
  • Woolgoolga Aged Care Centre is a 64 bed not for profit, community owned Aged Care Facility in the small community of Woolgoolga on the mid north coast of provide low care, high care and respite residential aged care. We also have 30 independent living units and operate with a small Management team with limited administrative assistance. Approximately 12 months ago we began using e-Tools Electronic Resident Agreements which we found to be an excellent product, saving time and eliminating administrative errors. When e-Tools introduced the Electronic Bond Register software, we had no hesitation in using this product. Prior to using eRAD I was using Excel as our bond register, whilst an accurate record was kept, it was a cumbersome and time consuming process each month. The eRAD is also an excellent product and I would highly recommend use by any aged care facility holding Aged Care Accommodation Bonds. Support from the team at e-Tools is also excellent. Their response to requests for assistance is done in a timely and courteous manner. Thank-you to all the staff at e-Tools, you have produced and support two great products.

    Kerri Hewitt, Finance Manager Woolgoolga and District Retirement Village Ltd, NSW
  • Braemar is a 165 bed three site organisation. We investigated NeRA software as part of our project to streamline and strengthen our admissions process. We found NeRA practical in meeting our needs. Our Admission Officer can use the contract to clearly demonstrate the payment options, simpler than working it out manually. The fact that the contracts are updated automatically gives us peace of mind knowing we are providing the most accurate financial information to our clients. Given the agreement software was so successful we have also purchased the police check software. We have been equally impressed with it ease of use and accuracy. Should we move into Community Care we would not hesitate to add their Community Care agreement to our suite of programmes.

    Michelle Barrow, Executive Manager Care Braemar Presbyterian Care, WA


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