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e-Tools Privacy Statement



Do we share the information we receive?

We will not collect any personal information about you except when you knowingly provide it. We know that providing personal information is an act of trust and we take this seriously. Under no circumstances will your personal information be used for any other purpose than intended. We will not supply or sell these details to any third party whatsoever with the following exceptions.

Business Transfers: As we continue to develop our business, we might sell or buy businesses and assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the event that we sell our business, customer information will of course be one of the transferred assets.

Protection of our business and others: We may release account and other personal information when we believe release is appropriate to comply with law or to protect the rights, property, or safety of our business, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction, and supplying of information to Law Enforcement agencies.

What about cookies?

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognize your browser and to provide features such as storage of items in a shopping cart and logging in or out of the website.

The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However cookies allow you to take full advantage of some of our features, and we thus recommend that you leave them turned on.





Testimonials

  • Novacare Inc is a community aged care provider and as such needs to comply with the legislative requirements for Police Checks on its staff. Prior to using ePC this was done using a spreadsheet and a diary. ePC has provided Novacare with an integrated solution that allows us to track Police certificates, follow up when they are due for renewal, generate forms and even scan the certificates into the system for easy retrieval. The software integrates seamlessly into windows with reminders on the Taskbar. Using ePC has made the task of ensuring compliance with the legislation a whole lot easier for Novacare.

    John Baillie, Chief Executive Officer Novacare Inc
  • We are a multi site operator and since installing NeRA we are now efficiently, effectively and accurately record resident agreements for all of our new residents (respite included). We have the comfort that the information is always up to date and nothing is missed. We are also able to use the sorting capabilities to review new resident agreements and track our new resident admissions. Our accounts department also has access to this tool and in that way they access the actual resident agreement. By them doing this they can then charge all fees accurately and not wait for the facility to contact them with the details. A great additional tool to our business that we wish we had installed years before.

    Darrell Clark, General Manager Parkwood Aged Care, VIC
  • Cabanda Care Inc is a small stand alone facility. Since introducing NeRA, we have found that the documentation side of introducing a new Resident to the facility is a substantially smoother process. It takes much less time and has far less stress attached as the software does not let us proceed to printing the contract unless all relevant sections are completed. It also saves time and resources as depending on the information provided to the program, only the required sections of the contract are printed meaning that there is no post printing removing of pages. I have found that the support has been responsive to any issues that I have raised. As we were satisfied with the produce, we recently upgraded to the National version of the software (NeRA) and could recommend this to most other facilities as well.

    Craig Yeates, General Manager Cabanda Care, QLD


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