We will not collect any personal information about you except when you knowingly provide it. We know that providing personal information is an act of trust and we take this seriously. Under no circumstances will your personal information be used for any other purpose than intended. We will not supply or sell these details to any third party whatsoever with the following exceptions.
Business Transfers: As we continue to develop our business, we might sell or buy businesses and assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the event that we sell our business, customer information will of course be one of the transferred assets.
Protection of our business and others: We may release account and other personal information when we believe release is appropriate to comply with law or to protect the rights, property, or safety of our business, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction, and supplying of information to Law Enforcement agencies.
What about cookies?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognize your browser and to provide features such as storage of items in a shopping cart and logging in or out of the website.
The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However cookies allow you to take full advantage of some of our features, and we thus recommend that you leave them turned on.
At Mandurah Retirement Village we cater for High and Low Care residents. We have been using the NeRA package for a couple of months now. It has proven to be extremely helpful in improving efficiency and the automatic updates make it much easier to keep compliant with the Aged Care Act. The support staff are very friendly and willing to help. We are also purchasing the electronic Bonds Register due to the quality we have experienced with the Agreement software. I would definitely recommend this package to other Aged Care Facilities.
Krista Pascoe, Accountant
Mandurah Retirement Village Inc., WA
I have always found doing the financial paperwork with new residents quite daunting however since using NeRA software it has taken the stress out of it. It is user friendly, quick, cost effective, ensures that you are complying with the legislative standards and the admission process runs so smoothly. I recommend it to any facility. The back up service is very prompt and there is always someone to talk to if you have any problems.
Kerralyn Bullock, Care Manager
Greater Hume Aged Services, NSW
Sometimes there is a small cost of doing business, the purchase of eRAD is a justified cost to our business. I have found the software in place of spreadsheets significantly reduces time for the end of month reconciliations. Bond interest and retention calculation errors are minimised ensuring data confidence when completing compliance for the Department and Auditors. eRAD ensures we are compliant and up to date with legislative changes to the Aged Care Act and provides a number of quality reports. This program is user friendly and goes hand in hand with e-Tools NeRA software.
Adrian Johnstone, Business Finance Manager
St Catherines's Hostel Wangaratta (VIC)