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e-Tools Privacy Statement



Do we share the information we receive?

We will not collect any personal information about you except when you knowingly provide it. We know that providing personal information is an act of trust and we take this seriously. Under no circumstances will your personal information be used for any other purpose than intended. We will not supply or sell these details to any third party whatsoever with the following exceptions.

Business Transfers: As we continue to develop our business, we might sell or buy businesses and assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the event that we sell our business, customer information will of course be one of the transferred assets.

Protection of our business and others: We may release account and other personal information when we believe release is appropriate to comply with law or to protect the rights, property, or safety of our business, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction, and supplying of information to Law Enforcement agencies.

What about cookies?

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognize your browser and to provide features such as storage of items in a shopping cart and logging in or out of the website.

The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However cookies allow you to take full advantage of some of our features, and we thus recommend that you leave them turned on.





Testimonials

  • I have always found doing the financial paperwork with new residents quite daunting however since using NeRA software it has taken the stress out of it. It is user friendly, quick, cost effective, ensures that you are complying with the legislative standards and the admission process runs so smoothly. I recommend it to any facility. The back up service is very prompt and there is always someone to talk to if you have any problems.

    Kerralyn Bullock, Care Manager Greater Hume Aged Services, NSW
  • Amarina Aged Care has being a very satisfied user of e-Tools' National electronic Resident Agreement (NeRA) for over 3 years. We recently installed the electronic Refundable Accommodation Deposit (eRAD) which, now integrated with the NeRA software, gives us a high level of confidence in the management of Amarina's Residents Bonds program, as the software meets all compliance requirements while giving us simple, clear management reports. We have found e-Tools very supportive of its products and I have no hesitation in recommending the e-Tools products to potential customers.

    Allan Gordon, Operations Manager Amarina Aged Care, QLD
  • Cooinda Coonabarabran Limited is a not-for-profit community organization with 41 High Care, 37 Low Care, Retirement Village living and CACPs. We have purchased the e-Tools Bond Register following the successful implementation of Agreements for Residential and Community Aged Care Packages. The new program provides us with an accurate balance of all bonds and enables reports to be prepared quickly and efficiently. The program will make reporting to the Department a simple process and saves time in calculating interest on Bonds etc. The training provided was excellent and support is always available from the e-Tools team. We would recommend all e-Tools programs without hesitation.

    Leanne Redfern Cooinda Coonabarabran Limited, NSW


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