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  • Continuing Health Care has been using the NeRA resident agreement program since the beginning of the year and we are very happy with the program. It is user friendly, has saved us time and resources as it automatically updates the financial details to match the legislation. We have also found that the technical support staff are also very helpful. Since this program was such a success we have now purchased the electronic Bonds Register to help us be more efficient once again. I highly recommend this program to all aged care facilities.

    Cynthia Tranchita, Administrator Continuing Health Care Group, WA
  • I have found the software reduces the number of errors occurring, as prior to the software implementation we were relying on spreadsheets and formulas being right. Therefore we have a higher level of confidence that the data is right, especially when reporting to the Department. We have also found that we had been missing revenue we were entitled to.

    Helen Symes, Finance Manager Wimmera Health Care Group (VIC)
  • I have been using NeRA for a year and have found it to be a time saving benefit to me when preparing resident agreements. As a medium sized stand-alone facility where there are very few administrative staff one of the challenges is to keep abreast of the many changes to fees and charges. NeRA automatically incorporates these changes into new agreements making it a simple process to prepare them. NeRA includes all the information required under the Act yet still allows for individual requirements to be added. Specific facility requirements can be automatically generated into all agreements and individual resident requirements can also be included as a 'once-off' item. Back up support is readily available and I never feel that I am being a nuisance when I call. I would strongly recommend NeRA to any residential aged care facility.

    Ann Turnbull, Chief Executive Officer Lynden Aged Care, Victoria

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