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EXTENDED CLIENT SERVICES: HOSTING, TRAINING AND CONSULTING



EXTENDED CLIENT SERVICES: HOSTING, TRAINING AND CONSULTING

Clients can now take advantage of specialised services that support their business and staff members.

Our range of extended client services include: Hosting, Custom Training and Consulting.

HOSTING | YOUR DATABASE IN THE CLOUD

e-Tools offers a hosting service for clients. Databases are hosted in the Cloud [Internet] and can be readily accessed by you and your staff members. Having your database hosted by e-Tools has many advantages:

  • Easier access of your database when you’re on the move, particularly using hand held devices such as iPads/tablets etc.
  • We provide you with IT support for the back end.
  • Backups of your database is maintained for you.
  • With your approval, we can login directly and provide you with prompt, seamless support, if there is an issue.
  • If required, we can check your data status and reports to help you stay on track for each reporting period.
  • Cloud hosting is reliable and our rates are competitive.
    Please note the hosting service is only available to clients who run eHCP, eHSP, eNDIS and eDB.

CUSTOM TRAINING

We offer customised training on the use of our applications to help you deliver quality outcomes. Training can be tailored to suit staff with different skill levels, including:

  • Current staff who need a refresher on using the software features to its full potential
  • Current staff who require training on new features to meet updated legislative requirements
  • New staff members who need training

CONSULTING

With over 30 years experience in aged care management, our team continues to stay at the forefront of the latest legislation. This ensures our software applications remain relevant and continue to provide compliance protection.

If you need help understanding the latest requirements, our consultants can get you up to speed in the areas of Compliance and Financial Viability.

Contact us for a no-obligation quote or to discuss how these services can assist you.




Other e-Tools News Articles & Events

Response to Stewart Brown analysis and report in Community Care Review article
Response to Stewart Brown analysis and report in Community Care Review article
16-07-21

Read e-Tools' Managing Director's response regarding the new home care arrangements and unspent funds here.…

More information...
*RESCHEDULED* Common Resident Agreement Misconceptions & Their Legal Implications | Webinar
*RESCHEDULED* Common Resident Agreement Misconceptions & Their Legal Implications | Webinar
24-05-21

Join e-Tools Software and Russell Kennedy Lawyers for this webinar - a rare and exclusive opportunity to hear…

More information...
Improved Payment Arrangements for Home Care - eHCP & eREC software update
Improved Payment Arrangements for Home Care - eHCP & eREC software update
20-05-21

From 1 September 2021, HCP providers will start claiming based on actual services delivered to care…

More information...
Home Care Improved Payment Arrangements - Industry Perspectives on Implementation | Webinar
Home Care Improved Payment Arrangements - Industry Perspectives on Implementation | Webinar
20-05-21

LASA webinar 3 June, 3:00 - 4:00PM. Join LASA along with a panel of industry experts in this thought…

More information...


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