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EXTENDED CLIENT SERVICES: HOSTING, TRAINING AND CONSULTING



EXTENDED CLIENT SERVICES: HOSTING, TRAINING AND CONSULTING

Clients can now take advantage of specialised services that support their business and staff members.

Our range of extended client services include: Hosting, Custom Training and Consulting.

HOSTING | YOUR DATABASE IN THE CLOUD

e-Tools offers a hosting service for clients. Databases are hosted in the Cloud [Internet] and can be readily accessed by you and your staff members. Having your database hosted by e-Tools has many advantages:

  • Easier access of your database when you’re on the move, particularly using hand held devices such as iPads/tablets etc.
  • We provide you with IT support for the back end.
  • Backups of your database is maintained for you.
  • With your approval, we can login directly and provide you with prompt, seamless support, if there is an issue.
  • If required, we can check your data status and reports to help you stay on track for each reporting period.
  • Cloud hosting is reliable and our rates are competitive.
    Please note the hosting service is only available to clients who run eHCP, eHSP, eNDIS and eDB.

CUSTOM TRAINING

We offer customised training on the use of our applications to help you deliver quality outcomes. Training can be tailored to suit staff with different skill levels, including:

  • Current staff who need a refresher on using the software features to its full potential
  • Current staff who require training on new features to meet updated legislative requirements
  • New staff members who need training

CONSULTING

With over 30 years experience in aged care management, our team continues to stay at the forefront of the latest legislation. This ensures our software applications remain relevant and continue to provide compliance protection.

If you need help understanding the latest requirements, our consultants can get you up to speed in the areas of Compliance and Financial Viability.

Contact us for a no-obligation quote or to discuss how these services can assist you.




Other e-Tools News Articles & Events

LASA Congress: The Scourge of Unspent Funds - Revenue Threats and How to Confront Them
LASA Congress: The Scourge of Unspent Funds - Revenue Threats and How to Confront Them
24-09-20

This year's LASA 'Ten Days of Congress' will be hosted on a virtual platform from 12-23 October. e-Tools has…

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Mobile Workforce Solution for Home Support, Home Care and NDIS Providers
Mobile Workforce Solution for Home Support, Home Care and NDIS Providers
22-09-20

Connects to client service data from our eHSP, eHCP and eNDIS software applications, for your staff to access…

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SUPPORT EMAIL OR SUPPORT PORTAL: Your First Point of Contact
SUPPORT EMAIL OR SUPPORT PORTAL: Your First Point of Contact
25-08-20

If you need help with your software, please contact us first via our Support Email or Support Portal. This is…

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E-TOOLS NEWSLETTERS
E-TOOLS NEWSLETTERS
25-08-20

Find the latest issue and archived issues of the e-Tools newsletters here.

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