Ready for the New Quality Standards and A Consumer-Driven Market? Residential aged care providers are prepping for major industry developments and changes, including the transition to the Aged Care Quality Standards from 2019 and the Royal Commission into Aged Care Quality and Safety.
The new quality standards, set to to empower consumers to drive quality, will see a shift towards a more market-focused and competitive environment. The Royal Commission include terms of reference that inquire into matters of how to ensure services are person-centred; and how best to deliver services in a sustainable way, including increased use of technology.
Such significant developments usually require a review of the systems you have in place; whether or not they will hold up to the changes confronting you and help you remain compliant. Early preparation and staff support are vital in this process.
We're working on a Plan Manager module as an add-on to the eNDIS application. Providers who offer plan management for NDIS participants will find this feature extremely useful. The anticipated release is the end of 2018.
The recent changes and reforms in the community care landscape have seen a shift in accessible options and opportunities, prompting a surge in new home care providers in the marketplace. Many current CHSP and disability providers are driven by the demand from existing clients as their care needs change, and seek opportunities to offer a continuum of care to their clients.
As a provider, you need your finger on the pulse at all times to meet the demands of a consumer centred marketplace and the requirements of the Department. It’s important to understand that each sector comes with its own set of legislative and compliance requirements which constantly evolve.
On Friday 2 March 2018, the Federal Court ruled that charging residents an asset replacement contribution or asset refurbishment fee is inconsistent with the legislation.
As an aged care provider, you have to constantly be aware of any changes to regulatory requirements. e-Tools has a compliant solution to help you stay on top of some of these requirements. Our NeRA software application generates residential aged care agreements as required by the Aged Care Act, and has an "Additional Services" feature to enable effective compliance management.
Imagine trying to drive your car without a dashboard. You can’t tell the speed you’re doing and you don’t know how much fuel you have left. Driving could become very unpredictable, stressful and not to mention expensive, with all those potential speeding tickets!
In the same way a dashboard in your car lets you navigate and arrive at your destination safely, a dashboard in your business displays vital data to help you make informed decisions in the most efficient way.
NDIS Compliant Software You'll Love! If you operate in the NDIS space, you'll understand the importance of ensuring that participants, your clients, are informed and empowered. eNDIS Software will assist you to efficiently manage service bookings and easily track spend, whilst helping you meet regulatory expectations.
Additional services became a hot topic in the aged care industry last year. No doubt about it, additional services will mean extra work and in some cases it may mean a shift in the way you think about the services you provide. But it also means extra income and who doesn’t need that right now? It doesn’t have to be that complicated. Sure you need some good planning and systems in place but in this consumer driven world we live in, you need to bring your A game if you are going to survive.
You probably have some kind of technology in place to assist with the management of the daily administration tasks of running your aged care facility. It could be anything from a simple spreadsheet or an all-inclusive operating system with all the latest bells and whistles. Regardless of what system you have, it can be a valuable exercise to regularly review your software systems, to ensure it meets your needs and expectations.
Perhaps you already know that some areas of your software are lacking or don’t work as well as they should or aren’t really fulfilling your changing needs? The problem is that everyone is too busy with the day to day running of the business that there is no time to conduct a full review your software systems.
A new home care system means the opportunity to check existing records, review processes and look for improvements in managing care for your consumers. However it’s important to get off on the right foot! By setting up your new system you will be in the best place to make sure you can use its features effectively and maximise its benefits.
When we think of home support, the very name of it conjures up assisting someone to remain independent at home. Many home support services focus on this need, and the best care plans and services provide this support for elderly people at an entry level. However, home support providers may also provide care away from home. Managing activities that are not delivered at home, and often to a group, presents its own special set of challenges. What can you do to ensure you stay on top of things?