Stand out as a 5-STAR service provider
The eConsumer Mobile App enables consumer and family involvement in the care process.
Empower consumers to participate in their service delivery arrangements and allow families to have a reassuring window into the care of their loved ones.
Watch the video below to discover how eConsumer can help you manage your essential requirements and become a 5-STAR provider!
Adopt e-Tools mobile apps and home care software solutions now as part of your preparations for the Support at Home program changes in July 2025.
Empower consumers to participate in their service delivery arrangements and allow families to have a reassuring window into the care of their loved ones.
Watch the video below to discover how eConsumer can help you manage your essential requirements and become a 5-STAR provider!
Adopt e-Tools mobile apps and home care software solutions now as part of your preparations for the Support at Home program changes in July 2025.
REQUEST FREE DEMO
Watch our short video >
Manage Appointments
Service Appointments on One Screen
- Help consumers stay on top of upcoming appointments with an easy-view calendar.
Appointment Change Requests
- Empower consumers to have choice & flexibility in their service delivery arrangements.
- Providers will get to review before approving requests.
- Optional, but important in supporting consumer choice under the Charter of Aged Care Rights & User Rights Principles 2014.
Monthly Statements & Feedback Tool
Monthly Statements (HCP & NDIS)
- Provide consumers & families with easy access to current & historical statements.
- HCP consumer statements & NDIS participant statements.
- Save time & postage costs by uploading statements to the app.
Support Consumers to Provide Feedback
- A feedback-rating tool supports consumers to submit feedback or complaints.
- Meet your provider responsibility under the Charter of Aged Care Rights & User Rights Principles 2014.
- Gain valuable input & address issues in a private platform.
Support Diversity & Protect Information
Choice of 10 Languages
- Translated to multiple languages, incl: English, Chinese, Dutch, Greek, Italian, Korean, Arabic, Vietnamese, Russian & Spanish.
Fingerprint & Facial ID Login
- Convenient & secure login option for consumers.
Discover eConsumer Mobile App today, for tomorrow.
Adopt eConsumer & our home care software solutions now as part of your preparations for the July 2025 Support at Home program. Reach out for an obligation-free demo.
